Provider Support

We're here to help you succeed on CutQueue

Dedicated Support

Get priority support as a CutQueue provider

providers@cutqueue.co.za Response within 4 hours
Priority Phone Support

Speak directly with our provider success team

+27 12 345 6789 Mon-Sat: 7AM-8PM SAST
Video Support

Schedule a screen share session for setup help

Free for all providers

Quick Start Guide

1
Create Your Profile

Set up your business listing with photos and services

2
Set Your Availability

Configure your working hours and booking slots

3
Start Taking Bookings

Go live and start accepting customer bookings

4
Grow Your Business

Use our tools to attract more customers

Provider FAQs

Getting started is easy! Register for a free 14-day trial, complete your business profile, add your services and availability, then go live to start accepting bookings.

You'll receive notifications for new booking requests via email and SMS. You can accept, decline, or suggest alternative times through your dashboard or mobile app.

Customers typically pay you directly for services. CutQueue handles subscription payments for your plan. We're working on integrated payment processing for the future.

Yes! Professional and Enterprise plans allow you to add staff members, assign services to them, and manage their individual schedules and bookings.

Keep your profile complete with high-quality photos, accurate service descriptions, competitive pricing, and encourage satisfied customers to leave reviews. Active providers with good ratings get better visibility.

You can manage all your bookings through your dashboard. When you cancel or reschedule, customers are automatically notified. Try to give as much notice as possible to maintain good relationships.

Helpful Resources

Provider Handbook

Complete guide to using CutQueue effectively

Video Tutorials

Step-by-step videos for common tasks

Provider Community

Connect with other providers and share tips

Meet Your Success Team

Our dedicated team is here to help you succeed on CutQueue

Account Managers

Help you optimize your profile and grow your business

Technical Support

Resolve any technical issues quickly