Help & Support
Everything you need, in one place
Contact
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Email Us
For all enquiries, support requests, and feedback — our team typically responds within 24 hours on business days (Mon–Fri, 8 AM – 6 PM SAST).
info@cutq.co.zaYour Account
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Delete Your Account
Request permanent deletion of your account and all associated personal data. This action cannot be undone.
Request DeletionFrequently Asked Questions
Search for services near you, select a provider, choose a service and time slot, then confirm. You'll receive a confirmation email.
Yes — go to "My Bookings" to cancel or reschedule. We recommend making changes at least 24 hours before your appointment.
Payment is made directly at the service provider's location. Some providers may offer online payment — check their profile for details.
Email us at info@cutq.co.za with details. We take all feedback seriously and will work with you and the provider to resolve any issues.
After your appointment you'll receive an email invitation. You can also go to "My Bookings" and tap "Write Review" next to a completed booking.
We collect only what's necessary to provide the service — your name, email, and booking details. See our Privacy Policy for full details.
You can delete your account from the app (Profile → Settings → Delete Account) or by emailing info@cutq.co.za with the subject "Account Deletion Request". See our Account Deletion page for full details.
Legal & Policies
Our Policies
Transparency matters. All our legal documents are available below.
About our emails
Booking confirmations and notifications are sent from noreply@cutq.co.za — this is an automated address that cannot receive replies. For any questions, always email info@cutq.co.za.
Booking confirmations and notifications are sent from noreply@cutq.co.za — this is an automated address that cannot receive replies. For any questions, always email info@cutq.co.za.