Customer Support
We're here to help you get the most out of CutQueue
Phone Support
Call us during business hours for immediate assistance
+27 12 345 6789 Mon-Fri: 8AM-6PM SASTLive Chat
Chat with our support team in real-time
Available 24/7Frequently Asked Questions
To book an appointment, search for services near you, select your preferred provider, choose a service, pick a date and time, and confirm your booking. You'll receive confirmation via email and SMS.
Yes, you can cancel or reschedule your booking up to 24 hours before your appointment time. Go to "My Bookings" in your account to make changes.
Payment is typically made directly at the service provider's location. Some providers may offer online payment options. Check the provider's payment methods on their profile page.
If you're not satisfied with your service, please contact us immediately at support@cutqueue.co.za. We take all feedback seriously and will work with you and the service provider to resolve any issues.
After your appointment, you'll receive an email invitation to leave a review. You can also go to "My Bookings" and click "Write Review" next to your completed appointment.
âšī¸ Business Hours
Our support team is available Monday to Friday, 8:00 AM - 6:00 PM (SAST). We typically respond to emails within 24 hours during business days.