Provider Support
We're here to help you succeed on CutQ
Contact
💬
Contact Us
For all provider enquiries, onboarding help, technical issues, and account questions — email us or chat to the team on WhatsApp. We respond within 24 hours on business days (Mon–Fri, 8 AM – 6 PM SAST).
Quick Start
1
Create Profile
Add photos, services & details
2
Set Availability
Configure working hours
3
Go Live
Start accepting bookings
4
Grow
Use tools to attract customers
Provider FAQs
Register for a free 14-day trial, complete your business profile, add your services and availability, then go live to start accepting bookings.
You'll receive email notifications for new bookings. Accept, decline, or suggest alternatives through your dashboard or the CutQ mobile app.
Customers pay you directly for services. CutQ handles subscription payments for your business plan. Integrated payment processing is coming soon.
Yes — Professional and Enterprise plans let you add staff, assign services to them, and manage individual schedules and bookings.
Complete your profile with quality photos, accurate service descriptions, competitive pricing, and encourage reviews. Active providers with good ratings rank higher.
Manage all bookings from your dashboard. Customers are automatically notified when you cancel or reschedule. Give as much notice as possible.
Account
About our emails
Booking notifications are sent from noreply@cutq.co.za (automated, no replies). For support, always email info@cutq.co.za.
Booking notifications are sent from noreply@cutq.co.za (automated, no replies). For support, always email info@cutq.co.za.